Refund Policy

Last updated: 2/16/2026

Money-Back Guarantee

We want you to be completely satisfied with your digital purchase. If you encounter issues, please contact us first so we can help resolve them.

1. Refund Policy for Digital Products

Due to the nature of digital products (instant download/access), we generally do not offer refunds once the product has been downloaded or accessed. However, we grant refunds within 7 days of purchase in the following specific cases:

Technical Issues: The file is corrupt, damaged, or technically defective, and our support team cannot resolve the issue within a reasonable timeframe.
Misrepresentation: The product description was significantly misleading or the content is entirely different from what was advertised.
Duplicate Purchase: You accidentally purchased the same product twice.

2. Non-Refundable Scenarios

Refunds are not granted for:

Change of mind or finding a "better" product elsewhere.
Lack of technical skills to use the product (requirements are clearly listed).
Purchase made more than 7 days ago.

3. Paddle's Role in Refunds

Our payments are processed by Paddle.com, our Merchant of Record. Paddle helps handle returns and chargebacks. When a refund is issued, it will be processed through Paddle and returned to your original payment method.

4. How to Request a Refund

To request a refund, please contact us with your order details:

Email: bilaalrashid5566@gmail.com
Subject: Refund Request - [Order ID]
Details: Please provide a brief explanation of the issue.

We aim to review and respond to all requests within 24-48 hours.

5. Subscription Cancellations

If you have a recurring subscription, you can cancel it at any time to prevent future charges. Cancellation does not automatically trigger a refund for the current billing period.